At Basina Infotech, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and disclose information when you visit our website or use our services.

By accessing or using our website and services, you agree to the terms of this Privacy Policy.

1. Introduction

This Privacy Policy describes how Basina Infotech collects, uses, and protects information, including personal data, in connection with your use of our website, services, and digital platforms.

2. Information We Collect

We collect the following types of information:

a) Personal Information

Personal information is data that can identify you as an individual. This may include:

• Full name

• Email address

• Phone number

• Billing or mailing address

• Business details (if applicable)

We collect personal information only when you voluntarily provide it, such as when you:

• Contact us through forms or email

• Register for courses or services

• Request a quote or consultation

• Subscribe to newsletters

b) Non-Personal Information

Non-personal information does not directly identify you. This may include:

• Browser type and version

• Device type and operating system

• IP address

• Pages visited and time spent on the website

• Referring URLs and usage statistics

This data is collected automatically using cookies, analytics tools, and similar technologies.

3. How We Use Your Information

We use the collected information to:

• Operate, maintain, and improve our website and services

• Respond to inquiries and provide customer support

• Deliver services, courses, and project updates

• Send newsletters or promotional communications (only with consent)

• Personalize user experience

• Analyze website performance and usage trends

• Comply with legal, regulatory, and contractual obligations

4. Cookies & Tracking Technologies

We use cookies and similar technologies to enhance user experience, track website performance, and analyze visitor behavior. You can control or disable cookies through your browser settings; however, some features of the website may not function properly.

5. Sharing of Information

We may share your information only in the following situations:

• With trusted third-party service providers who assist in website operations, hosting, analytics, payment processing, or service delivery

• When required by law, legal process, or government authorities

• To protect our legal rights, users, or the security of our services

We do not sell, rent, or trade personal information to third parties for marketing purposes without your explicit consent.

6. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

7. Data Security

We implement reasonable technical and organizational security measures to protect your information against unauthorized access, misuse, alteration, or disclosure. However, no method of data transmission over the internet is completely secure, and absolute security cannot be guaranteed.

8. Third-Party Links

Our website may contain links to third-party websites or services. Basina Infotech is not responsible for the privacy practices or content of these external websites. We encourage you to review their privacy policies separately.

9. Your Rights

Depending on applicable laws, you may have the right to:

• Access your personal data

• Request correction or deletion of your information

• Withdraw consent for marketing communications

To exercise these rights, please contact us using the details below.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with immediate effect. Continued use of our website or services after updates constitutes acceptance of the revised policy.

11. Contact Information

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us:

📍 Mohammadpur, near Curiosity Classic Building, Shilpota More, Newtown, Kolkata, West Bengal 700135
📧 help@basinainfotech.com
📞 +91 7980145272