Welcome to Basina Infotech. These Terms of Service (“Terms”) govern your access to and use of our website, services, courses, and software solutions. By accessing or using our website or services, you agree to be bound by these Terms. If you do not agree, please do not use our services.

1. Introduction

Basina Infotech provides website development, mobile application development, custom software solutions, digital services, and educational courses to help businesses grow using modern technology. These Terms apply to all visitors, users, and clients.

2. Use of Our Services

By using our website or services, you agree that:

• You will use the services only for lawful purposes.

• You will not misuse, copy, or attempt to reverse engineer our services or content.

• You will provide accurate and complete information when requested.

• You are responsible for maintaining the confidentiality of your account details, if applicable.

3. Services & Deliverables

• All services are provided based on the agreed scope, timeline, and pricing.

• Any additional features, revisions, or changes outside the agreed scope may require extra charges.

• Project timelines depend on timely feedback, content, and approvals from the client.

• Delays caused by the client are not the responsibility of Basina Infotech.

4. Payments & Pricing

• All prices are communicated before project initiation.

• Payments must be made according to the agreed payment schedule.

• Failure to make payments may result in suspension or termination of services.

• Taxes, third-party fees, or gateway charges (if applicable) are the client’s responsibility.

5. Refunds & Cancellations

Refunds are governed by our Refund Policy, available on our website.
Due to the nature of digital and custom services, refunds are limited and may not apply once work has begun.

6. Intellectual Property

• All code, designs, content, and materials created by Basina Infotech remain our intellectual property until full payment is received.

• Upon full payment, ownership or usage rights are transferred as per the agreement.

• We reserve the right to showcase completed projects in our portfolio unless otherwise agreed in writing.

7. Courses & Digital Content

• Course access is provided for personal use only.

• Sharing, reselling, or redistributing course content is strictly prohibited.

• Course fees are generally non-refundable unless stated otherwise.

8. Third-Party Services

Our services may include third-party tools, APIs, hosting, domains, or software. Basina Infotech is not responsible for outages, changes, or issues caused by third-party providers.

9. Limitation of Liability

Basina Infotech shall not be liable for:

• Any indirect, incidental, or consequential damages.

• Loss of business, revenue, data, or profits.

• Issues caused by misuse of services or third-party integrations.

All services are provided on an “as is” and “as available” basis.

10. Termination

We reserve the right to suspend or terminate access to our services if:

• These Terms are violated.

• Payment obligations are not met.

• Illegal or unethical use of services is detected.

11. Privacy

Your use of our services is also governed by our Privacy Policy, which explains how we collect and use your data.

12. Changes to Terms

We may update these Terms at any time. Changes will be effective immediately upon posting on the website. Continued use of our services indicates acceptance of the updated Terms.

13. Governing Law

These Terms shall be governed and interpreted in accordance with the laws of India, and courts located in Kolkata, West Bengal shall have exclusive jurisdiction.

14. Contact Information

For any questions regarding these Terms, contact us at:

📍 Mohammadpur, near Curiosity Classic Building, Shilpota More, Newtown, Kolkata, West Bengal 700135
📧 help@basinainfotech.com
📞 +91 7980145272